
Discuss which of the cases in the Yeah, but chapter most applies to you. What are the four different methods of decision making Why is it often important to decide up front which method you’re going to use Chapters 10-11 1. Join 99 other subscribers Tags 1:1 A Geek's Guide to People Agile Agile Yorkshire BDD Book Review Books C# Code Black Communication Community Conference Continous Integration DDDNorth DevOps Goals Interview Junior Junior Developer KPIs Learning Leeds Leeds Testing Atelier Management Nexus Personal Development Personal Productivity Planning Project Management Public Speaking Reading Recruitment Routine Machine Safety Scrum Scrum. When a crucial conversation comes to an end, what mistakes do we often make 2. If you’ve not read it then I strongly suggest you pick up a copy – it’s one of the few books I’ve rated 5* this year.

By using some of the ideas Kerry and his fellow authors use to monitor safety in a conversation we’ll have better retros, planning sessions, and general collaboration. However, I believe strongly that by using these techniques teams can communicate more effectively.

Asking for a raise or disagreeing with someone over a design choice will seem like small fry compared to some of the issues the characters in the book face. The book isn’t targeted to a work environment, in fact many of the examples are close to home and personal scenarios. It’s really strong stuff, in fact I’ve incorporated many of their ideas in my own style and recent talks.
#CRUCIAL CONVERSATIONS CHAPTERS HOW TO#
Over the following chapters they describe how to recognise safety, how to reinforce it, and how to reach a positive outcome.

They describe how avoiding these conversations or handling them badly can leave lasting repercussions on our wellbeing. In the opening chapters the authors explain that a crucial conversation is any exchange where the stakes are high and emotions are running rampant. I’ve been posting a lot about communication and safety recently and I want to give credit to the book which kickstarted my renewed interest.Ĭrucial Conversations is by Kerry Patterson, Joseph Grenny, and Ron Mcmillan.
